Return & Refund Policy

We want you (and your furry friend) to be 100% happy with your purchase! 🐾

✅ Return Eligibility:
- Return requests must be made within 14 days of delivery
- Items must be unused, in original packaging
- Personalized/custom items are non-refundable unless defective

📦 How to Request a Return:
Email us at support@fureverfinds.net with:
- Your order number
- A brief reason for the return
- Photos if applicable

We’ll respond with next steps within 24–48 hours.

💰 Refunds:
- Once approved, refunds will be processed to your original payment method
- Processing time may vary depending on your bank

We're here to make things right, so feel free to reach out with any concerns!